Find It In Frankfort E-Gift Card
MERCHANT INFORMATION How to Join the Program
How the Program Works
Select the value of your gift card. Choose your recipient(s) (family, friends, team members) and send via email or text message. The recipient can use that value to make purchases at any participating retailer.
Gift Card FAQ
Can I use the same gift at multiple locations?
Yes, as long as there is a remaining balance, the card may be used at any participating location. See list of locations that accept the Find it in Frankfort Card.
Will my gift card work anywhere?
The card can be used at any location that has signed up for the program. Additional businesses are being added every day!
Can refunds be provided to my gift card?
Yes -- just as refunds would be applied to your credit card, they can also be applied to your gift card.
Where can I check my gift balance?
Check your gift balance here: Check Balance.
What do I do if my gift card is declined?
If your card is declined, it could be because:
- The information is entered into the POS or terminal system incorrectly, try re-entering the information
- The value on the card is less than what is trying to be redeemed. Have an additional payment form ready in this instance.
- You are trying to redeem it at a non-participating business
Will my payment automatically deduct from the card if I don't have enough to cover my entire balance?
In the event that your purchase exceeds the amount in your balance, purchases will need to be split up separately with the card balance being paid first and then using a separate payment method.
How is the digital gift card redeemed?
The card is keyed in manually into a business’ POS or terminal systems as a credit card. It cannot be swiped.
Are physical cards an option?
There are no plastic cards available. The card is available electronically or if you choose you can print it in a piece of paper.
Is there a cost associated with purchasing a gift card? How much does it cost to purchase a card?
There is absolutely no cost to the card recipient. When you purchase one, you only pay $1.00 per card and 5.0% of the total value of the gift amount.
What happens if my purchase amount exceeds the balance on my gift card?
In the event that your purchase exceeds the amount in your balance, you will need to have a separate form of payment to cover the difference of the purchase amount.
For additional questions or concerns regarding your gift card, email email@example.com
NON-RELOADABLE. NO CASH ACCESS. Unless prohibited by law, a $3.00 fee will be deducted monthly from Voucher balance starting 1st day after 12 months of inactivity. Activity means any action resulting in a change in Voucher balance, other than fee imposition, or adjustment due to error or prior transaction reversal.